Privacy policy
Effective Date: 05/18/2026
1. Company Information
This Privacy Policy applies to SMART DENTAL DIRECTOR LLC, a Florida limited liability company, dba Smart Dental Designs (“Company,” “we,” “us,” or “our”).
“Smart Dental Designs” is the trade name and public-facing brand under which SMART DENTAL DIRECTOR LLC provides dental services and patient communications. It is not a separately registered legal entity.
2. Information We Collect
We collect personal information you provide directly to us, including your name, email address, phone number, mailing address, date of birth, appointment details, insurance-related information when applicable, and any other information submitted through forms, calls, SMS, WhatsApp, chat, email, or in-person interactions.
We also collect technical and usage data automatically when you interact with our website or digital services, including IP address, browser type, device information, pages visited, referring website, and on-site interaction data.
We may collect the following categories of information:
a. Personal Information
• Full name
• Email address
• Mobile or telephone number
• Mailing address
• Date of birth
• Insurance information, if provided
• Appointment and treatment-related details
• Any information submitted through forms, chat, SMS, WhatsApp, email, or other communications
b. Usage and Technical Data
• IP address
• Browser type
• Device information
• Operating system
• Website activity and page interactions
• Traffic source and referral information
c. Communication Records
• SMS and MMS messages
• Emails
• Chat or contact form submissions
• WhatsApp communications
• Call logs and voicemail records, if applicable
3. How We Use Your Information
We use the information collected to:
• Provide dental services and manage patient communications
• Schedule, confirm, remind, reschedule, or follow up on appointments
• Respond to questions, requests, and support inquiries
• Process payments and maintain business records
• Send service updates, reminders, and customer support messages
• Send marketing or promotional messages only where consent has been provided
• Improve our website, systems, service offerings, and patient experience
• Comply with legal, regulatory, carrier, and industry requirements, including A2P messaging standards
4. SMS Messaging and A2P Compliance
By providing your phone number and opting in, you consent to receive SMS and MMS messages from SMART DENTAL DIRECTOR LLC dba Smart Dental Designs. Message and data rates may apply. Message frequency may vary. Reply STOP to opt out. Reply HELP for help.
By opting in, you may receive text messages related to:
• Appointment confirmations and reminders
• Patient support and service-related communications
• Treatment follow-ups
• Office notifications and administrative updates
• Promotions or informational messages only when you have expressly consented to receive them
Important disclosures:
• Message frequency may vary
• Message and data rates may apply
• Consent to receive SMS is not a condition of purchase or treatment
• You may opt out at any time by replying STOP
• For help, reply HELP or contact us directly at 954-933-2142 or [email protected]
We do not sell, rent, or share SMS opt-in data with third parties for marketing purposes.
5. How We Share Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Apart from the limited permitted disclosures above, we may share personal information with vendors, contractors, or service providers who help us operate our business, process payments, manage communications, analyze website traffic, maintain records, or provide operational support, subject to appropriate confidentiality and security measures.
We do not sell personal information to third parties.
6. Cookies and Tracking Technologies
We use cookies, pixels, analytics tools, and similar tracking technologies to analyze site traffic, improve website functionality, enhance patient experience, and better understand user interactions with our digital content.
These technologies may be used to:
• Improve website functionality
• Analyze website traffic and performance
• Measure engagement with forms, pages, and content
• Support advertising or retargeting activities, where legally permitted
You can control certain cookie preferences through your browser settings.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or loss.
However, no system, network, or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain records, comply with legal, regulatory, tax, accounting, insurance, and contractual obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information, subject to legal exceptions
• Withdraw consent for marketing communications at any time
• Opt out of SMS communications by replying STOP
To exercise any of these rights, contact us using the information provided below.
10. Third-Party Services
Our website and operations may use third-party tools and service providers for communications, payments, scheduling, analytics, advertising, and business operations.
These may include website hosting providers, analytics providers, payment processors, communication platforms, CRM systems, and other software vendors used in the normal course of business. Their handling of information may be governed by their own privacy policies and contractual obligations.
11. Children’s Information
Our services may be provided to minors in connection with dental care when authorized by a parent or legal guardian.
We do not knowingly collect personal information directly from minors without appropriate parental or guardian involvement where required by law. If you believe information from a minor has been submitted improperly, please contact us so that we can review and address the matter.
12. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date.
13. Contact Information
For questions about this Privacy Policy or to submit a privacy-related request, contact:
SMART DENTAL DIRECTOR LLC dba Smart Dental Designs
8333 W McNab Rd #107
Tamarac, FL 33321
Phone: 954-933-2142
WhatsApp: 645-201-4939
Email: [email protected]
Website: https://www.smartdentaldesigns.com/
14. Spanish Notice
Esta Política de Privacidad también aplica a los usuarios de habla hispana que interactúan con Smart Dental Designs. En caso de interpretación sobre cumplimiento de mensajería A2P, prevalecerá la versión en inglés de la cláusula obligatoria de no compartición de información móvil incluida en esta política.